Wine Industry Solutions

Direct to Consumer Sales Management Software for the Wine Industry

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TASTING ROOM

A simple intuitive point-of-sale system insures fast customer checkout and happy customers.  When customers are happy, they buy more wine!  Let us show you how you can maximize efficiency to increase sales revenue in your tasting room.

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WINE CLUB

Wine clubs increase customer loyalty.  Increased customer loyalty sells more wine!  Our wine club module makes it easier than ever to manage your clubs and process them quickly and efficiently so you can spend more time selling and increasing loyalty.

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MARKETING

The better you know your customers, the more likely they are to take action on your offers.  Our CRM solution provides a single view of customer activity across all channels so you can accurately target campaigns to key buying groups and customer preference.

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ACCOUNTING

Accuracy in accounting is crucial to your business.  Our accounting integration saves time and insures an accurate account of activity with full audit and quick reconciliation.  Wouldn’t you rather be selling more wine than having to labor over accounting for it?

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Excellence in Customer Service

Microworks takes great pride in providing top quality customer service. We believe that fast reliable service is critical to the success of your business and that is why we make it our #1 priority. Our team is well trained, industry knowledgeable, experienced and friendly.

Our approach is solution oriented and comes with a smile :).  We provide our team the resources to answer your questions and if necessary, call in our escalation team (the Nerdy Guys who write the software) to insure quick timely resolution.  Support calls are logged and reviewed frequently for ways to improve our software and service offering.

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Training & Certification

A successful user experience begins with a solid foundation.  Microworks offers training solutions designed to match our customers skill levels, learning styles and schedules.  A comprehensive catalog of instructor-led courses is available for you to choose from.  Our instructors will help you to fully understand the products and processes so you can return to work with a complete understanding of the tools and how to use them effectively to drive results.

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